Education

Efficiency is key for students seeking support or faculty information. Q-nomy offers customized school management solutions through process automation and database integration, ensuring efficiency within budgetary constraints.

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Use Cases of Q-nomy in Education

Explore the transformative applications of Q-Flow in education. Our use cases demonstrate how educational institutions leverage Q-Flow to optimize student services, streamline administrative processes, and improve overall campus efficiency.

Appointment Scheduling For Universities

Q-nomy offers customized appointment scheduling solutions for educational establishments that streamline student services, increase efficiency, and provide multi-channel messaging. Our platform includes online and mobile tools for students to schedule appointments and check-in remotely, while our system automatically updates information and sends reminders.

Queue Management For Universties

Q-nomy's queue management solution identifies students upon check-in, manages lineups through priority levels, and monitors overall wait times, maximizing efficiency and reducing wait times. Our system includes a digital signage software that can guide students to the appropriate service agent and present appointments and queue progress, delivering personalized instructions and relevant information

Digital Signage Across Campus Offices

Q-nomy's digital signage software can be used in conjunction with the queue management system to guide students to the appropriate service agent and present appointments and queue progress. It also delivers personalized instructions and relevant, timely information throughout the campus, such as way-finding maps, videos, local news, and alerts. The displays can be managed independently or in discrete groups, and the solution is flexible and customizable to address any requirement.

Benefits of Q-nomy's Education Solution

Enhancing Efficiency, Customer Experience, and Profitability

Increased Efficiency

Our platform streamlines student services, increasing efficiency and reducing wait times. Our solutions automate processes, integrate with student databases, and provide multi-channel messaging to ensure that students receive the right information before, during, and after their visit.

Enhanced customer satisfaction

Our platform is designed to improve the customer experience for students, with self-service scheduling options, digital signage wayfinding, and personalized instructions and information. By optimizing visit flow and waiting area experience, we contribute to a relaxed atmosphere and reduce the perceived waiting time, enhancing customer satisfaction.

Flexibility and scalability

Our solutions are flexible and scalable, capable of addressing any requirement, for schools, colleges, and universities. Our appointment scheduling, queue management, and digital signage solutions can be easily scaled up to any number of locations, departments, services, agents, or students.

Data analysis

Our solutions provide performance and service level data analysis to support managers in streamlining customer service and reducing operational costs. With our data analysis, educational institutions can gain insights into their operations, improve their processes, and optimize their resources.

Our clients' success stories

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Q-nomy News Room

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October 23, 2024

Introducing Virtual Lobby 3.2.0: The Future of Appointment Scheduling and Queue Management

Virtual Lobby 3.2.0 simplifies scheduling and queue management with virtual waiting rooms, secure check-ins, and no-show reduction—enhancing customer experience across industries.

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September 3, 2024

Cubu Launches Agent Attendance and Real-Time Monitoring Update

Cubu introduces significant enhancements to its appointment booking and queue management platform. This update improves agent attendance tracking, real-time monitoring, and overall user experience.

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July 23, 2024

Enhancing Data Security in Customer Journey Management with GDPR & HIPAA Compliance

Q-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.

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July 17, 2024

Q-nomy Unveils Q-Flow 6.4: The Future of Appointment Scheduling and Queue Management

We're excited to announce the release of Q-Flow 6.4, our latest upgrade to the customer journey management software.

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May 15, 2024

Scotiabank Launches New Appointment Feature in Mobile Banking App

Scotiabank has introduced a new Pre-Appointment and electronic ticket service through its Mobile Banking App. This tool aims to improve customer service and reduce waiting periods, hereby minimizing exposure to COVID-19.

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April 2, 2024

Q-Flow Wins at People & Computers' IT Awards

Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers' magazine IT Awards.

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March 5, 2024

Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey

Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.

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January 2, 2024

Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling

Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.

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December 12, 2023

Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference

Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.

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November 7, 2023

Q-nomy Adds Google Meet to its Q-Flow Software Integration Options

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.

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We help streamline your physical & digital customer journey

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Since 2002, Q-nomy has been developing, selling, and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy's vision is to make the most out of every customer's visit: more sales, greater customer satisfaction.

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