Healthcare

Q-nomy offers advanced appointment scheduling and queue management software for large hospitals, clinic chains, and pharmacies, ensuring enhanced patient experiences and streamlined operations. Benefit from our seamless omni-channel approach to manage both digital and physical appointments.

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Trusted by thousands of organizations

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Q-nomy's Healthcare Products

Our innovative products streamline patient flow, optimize resource allocation,
and enhance overall patient experience.

Healthcare Appointment Management Software

Q-nomy's appointment scheduling software optimizes operations in medical facilities, including hospitals, clinics, and hybrid appointment settings. It reduces patient wait times, lowers staffing costs, and enhances service efficiency, catering to both traditional in-person appointments and hybrid appointment models.

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Queue Management System for Healthcare Facilities

Q-nomy's queue management system provides healthcare institutions with efficient waiting processes, comprehensive healthcare protocol enforcement, and minimized patient wait times, enhancing patient satisfaction in hospitals, clinics, and hybrid queue models.

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Transformative Healthcare Use Cases

Our use cases showcase how hospitals and clinics have successfully implemented our tools to streamline patient flow, enhance appointment scheduling, and improve communication between staff and patients.

Patient Flow Management for Hospitals

Q-nomy's software solution for hospitals and medical centers provides comprehensive management of patient appointment booking, check-in, queuing, and routing

Manage patient routing across departments and multiple campuses

Enhance the experience for patients and families with digital signage and mobile messaging.

Provide performance reports to all management levels.

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Appointment and Queuing for Outpatient Clinics

Q-nomy's solution for Outpatient Clinics streamlines patient journeys by integrating digital and in-clinic management, enhancing both pre-visit preparations and in-visit flow and engagement.

Manage appointment booking and pre-visit patient communications

Manage the patient journey and queues during the visit

Enable post-visit follow up through video call management, messaging and feedback collection.

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Queue Management Software for Emergency Departments

Q-nomy's ER/ED solution offers complete patient flow management, simplifying the complexities of multi-step treatments while ensuring streamlined operations and optimal service levels.

Manage the most complex triage routing and prioritization rules across multiple queues

Manage supporting workflow for back-office, labs, imaging etc.

Analyze patient flow, throughput and efficiencies, using system reports and statistics.

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Appointment Scheduling for Behavioral health

Q-nomy's behavioral health software offers telehealth and in-facility care path automation to providers and clinics, delivering a comprehensive omnichannel patient journey management system with a sophisticated workflow engine.

Complete patient interaction management including home video calls, clinic visits, and digital forms.

Use smart routing rules to identify and flag high-risk situations.

Schedule long-term treatment plans.

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Appointment Scheduling in Operating rooms

Q-nomy's OR solution provides comprehensive and intuitive tools for planning surgical procedures, optimizing capacity, managing patient flow, and improving communication among staff and family members.

Planner module manages the various stages involved in operating room planning and scheduling.

Real-time patient tracking before, during and after surgery.

Patient and family communication management.

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Friendly Queue Management for Pediatric clinics

Q-Flow offers a unique patented pediatric queue management solution that replaces queue tickets and numbers with customizable avatars, and combines it with a robust and flexible patient flow management software.

Friendly solutions that enhance kids and families experience.

End-to-end patient journey management

Manage family clinic appointments.

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Mixing Physical and Digital Appointments

Q-nomy's omnichannel management solution provides a user-friendly platform for scheduling and conducting video and other virtual care appointments alongside clinic visits, improving patient access and convenience while reducing costs.

Virtual Lobby application provides a high-end patient experience from check-in to conclusion, for video, voice and in-clinic visits

Out-of-the-box integration with Zoom, Google Meet, MS Teams and more.

Multi-channel queue management.

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Healthcare Solution Benefits

Discover the benefits of Q-nomy's comprehensive Health Care solutions

Improved Patient experience

Q-nomy's healthcare solutions help to streamline patient flow and reduce wait times, leading to a more positive patient experience.

Increased Efficiency

By automating and optimizing workflows, Q-nomy's solution increases the efficiency of healthcare providers, resulting in cost savings and improved resource utilization.

Enhanced staff productivity

Q-nomy's healthcare solutions provide staff with real-time analytics and alerts, enabling them to make informed decisions and respond quickly to patient needs.

Enhanced Flexibility and adaptability

Q-nomy's software is highly customizable, enabling healthcare providers to tailor their workflows and processes to meet their specific needs, resulting in improved efficiency, reduced costs, and an uncompromised patient experience.

Our clients' success stories

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Q-nomy News Room

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October 23, 2024

Introducing Virtual Lobby 3.2.0: The Future of Appointment Scheduling and Queue Management

Virtual Lobby 3.2.0 simplifies scheduling and queue management with virtual waiting rooms, secure check-ins, and no-show reduction—enhancing customer experience across industries.

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September 3, 2024

Cubu Launches Agent Attendance and Real-Time Monitoring Update

Cubu introduces significant enhancements to its appointment booking and queue management platform. This update improves agent attendance tracking, real-time monitoring, and overall user experience.

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July 23, 2024

Enhancing Data Security in Customer Journey Management with GDPR & HIPAA Compliance

Q-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.

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July 17, 2024

Q-nomy Unveils Q-Flow 6.4: The Future of Appointment Scheduling and Queue Management

We're excited to announce the release of Q-Flow 6.4, our latest upgrade to the customer journey management software.

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May 15, 2024

Scotiabank Launches New Appointment Feature in Mobile Banking App

Scotiabank has introduced a new Pre-Appointment and electronic ticket service through its Mobile Banking App. This tool aims to improve customer service and reduce waiting periods, hereby minimizing exposure to COVID-19.

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April 2, 2024

Q-Flow Wins at People & Computers' IT Awards

Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers' magazine IT Awards.

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March 5, 2024

Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey

Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.

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January 2, 2024

Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling

Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.

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December 12, 2023

Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference

Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.

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November 7, 2023

Q-nomy Adds Google Meet to its Q-Flow Software Integration Options

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.

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We help streamline your physical & digital customer journey

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Since 2002, Q-nomy has been developing, selling, and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy's vision is to make the most out of every customer's visit: more sales, greater customer satisfaction.

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