Our Articles & Resources

Q-nomy's Blog: Customer Experience And More

Here you can read about our latest product updates, partnerships, and all our milestones throughout the years

11 Different Types of Appointments: How to Optimize Your Scheduling
December 18, 2024

11 Different Types of Appointments: How to Optimize Your Scheduling

Discover 11 types of appointment scheduling methods to streamline operations, reduce wait times, and improve customer satisfaction. Learn how to optimize your business scheduling with practical strategies and tools.
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Overview of the 10 Best Queue Management Systems in 2025
December 17, 2024

Overview of the 10 Best Queue Management Systems in 2025

Modern businesses must balance efficiency with excellent customer experiences. Without the right queue management system, inefficiencies arise, and customer satisfaction declines. A smart system streamlines operations, automates tasks, and scales with your growth, saving resources and reducing costs as you expand.
The Power of Omnichannel Agent Attendance
September 25, 2024

The Power of Omnichannel Agent Attendance

Managing agent attendance is key for any service-driven business. Cubu’s Agent Attendance feature redefines workforce management with real-time visibility, streamlined scheduling, and seamless collaboration, setting a new standard for efficient, client-focused operations.
Top 10 Benefits of Using an Appointment Scheduling Software for Your Business
August 21, 2024

Top 10 Benefits of Using an Appointment Scheduling Software for Your Business

In today's fast-paced business world, effective scheduling is crucial to maintain productivity and customer satisfaction. The benefits of scheduling software are numerous, from enhancing productivity to boosting revenue.
Redefining Accessibility: Virtual Queuing and Student Support with Appointment Scheduling Software
July 8, 2024

Redefining Accessibility: Virtual Queuing and Student Support with Appointment Scheduling Software

In the digital age, universities must redefine student accessibility. Q-nomy leverages advanced technologies like virtual queuing and appointment software for global education institutions to enhance the student experiences across campuses.
The Role of Hybrid Agents in Modern Banking
June 6, 2024

The Role of Hybrid Agents in Modern Banking

In today’s fast-paced world, customer service excellence is paramount, especially in the banking sector. Customers demand quick, efficient, and personalized service across multiple channels. Hybrid agents on the Q-Flow platform are revolutionizing how banks and other industries manage customer interactions.
Modernizing University Services: Optimizing Student Experiences with Appointment Scheduling and Queue Management Systems
May 15, 2024

Modernizing University Services: Optimizing Student Experiences with Appointment Scheduling and Queue Management Systems

Explore how Q-Flow transforms university operations by seamlessly integrating virtual and in-campus services. With our comprehensive solution, universities can optimize appointment scheduling, queue management, and data analytics for a versatile student experience that combines digital convenience with personalized service.
Modernizing Government Operations: Leveraging Appointment Scheduling Software and Queue Management Systems
April 9, 2024

Modernizing Government Operations: Leveraging Appointment Scheduling Software and Queue Management Systems

Q-Flow technology modernizes government operations, revolutionizing appointment scheduling and queue management. Integrated with platforms like Twilio and Salesforce, it optimizes communication and collaboration, empowering agencies to streamline processes and enhance citizen satisfaction.
How to Make Multiple Hybrid Banking Branches Operate as One
April 1, 2024

How to Make Multiple Hybrid Banking Branches Operate as One

In the dynamic world of banking, financial institutions are constantly seeking innovative solutions like Q-Flow and Cubu. in this article we will be presenting a dynamic approach to banking that meets the diverse needs of modern customers.
The Importance of Choosing the Best Online Booking Software in 2024 for Enhanced Efficiency
March 7, 2024

The Importance of Choosing the Best Online Booking Software in 2024 for Enhanced Efficiency

How do you know which one will best suit your needs? What features should you look for? This article cuts through the noise, offering advice to help you find an easy-to-use, efficient scheduler. Discover the unique attributes that make Q-Flow® stand out in a crowded marketplace and how it can bring unparalleled efficiency to your operation.
Streamlining Online Customer Engagement with the Cubu Button
January 2, 2024

Streamlining Online Customer Engagement with the Cubu Button

Q-nomy is proud to announce a significant enhancement to our Cubu platform- the introduction of the Cubu Button. This new feature, launched as the first update of 2024, marks a pivotal step in our ongoing effort to provide more integrated and streamlined customer journey management solutions.
Revolutionizing Credit Unions: Accelerating Digital Transformation with a Human Touch
November 29, 2023

Revolutionizing Credit Unions: Accelerating Digital Transformation with a Human Touch

Explore the untapped potential for Credit Unions in the digital age. Learn how closing the gap in advanced banking products presents a unique opportunity to scale services through digital channels.
Empowering Small Businesses: Cubu's Robust Integration Options
October 17, 2023

Empowering Small Businesses: Cubu's Robust Integration Options

Cubu provides essential integration tools for small businesses, enhancing efficiency and customer experiences in today's competitive market. By facilitating seamless communication, data sharing, and task automation among disparate systems, Cubu empowers businesses to operate more efficiently and provide top-notch service. Explore how Cubu is revolutionizing the way small businesses thrive in today's business landscape.
Revolutionizing Student Services with Queue Management and Appointment Booking Software
August 31, 2023

Revolutionizing Student Services with Queue Management and Appointment Booking Software

The student experience in colleges and universities extends beyond just the classroom. Whether it's waiting for a consultation with an academic advisor, registering for courses, or seeking financial help, students often find themselves navigating through a maze of queues and waits.
Q-Flow: The Robust Solution for Appointment Scheduling and Queue Management
July 31, 2023

Q-Flow: The Robust Solution for Appointment Scheduling and Queue Management

Q-Flow is a powerful solution for appointment scheduling and queue management, designed with the robustness, scalability, and security needed for large-scale deployments. It has been successfully deployed in vast enterprises, demonstrating its ability to handle massive demand while delivering superior customer experiences.
Harnessing the Power of Customer Feedback with Cubu
July 24, 2023

Harnessing the Power of Customer Feedback with Cubu

In the ever-evolving landscape of business, one truth remains constant: feedback is the cornerstone of growth. It's the pulse that drives innovation, shapes decisions, and propels businesses forward.
Elevate Your Retail Experience: Say Hello to Video Calls on Your Website
May 15, 2023

Elevate Your Retail Experience: Say Hello to Video Calls on Your Website

Providing exceptional customer experience is paramount to success. Our latest innovation, embedded video calls, revolutionizes customer engagement by seamlessly integrating video calls into your website, unlocking a range of powerful advantages for retailers.
Revolutionizing Small Clinic Operations with Cubu by Q-nomy
April 10, 2023

Revolutionizing Small Clinic Operations with Cubu by Q-nomy

At Q-nomy, we've been helping large medical centers manage patient flow, appointments, and interactions for over 20 years. But what if you're a small clinic with a limited budget and resources? That's where Cubu comes in.
What Does The Introduction Of Cubu Mean For Q-nomy?
March 23, 2023

What Does The Introduction Of Cubu Mean For Q-nomy?

As the world becomes more digitized, businesses that need to compete in a fast-paced, ever-changing market seek state-of-the-art technologies - which is where Cubu comes in, delivering Q-nomy's experience as an all-in-one, omnichannel customer journey management solution.

Q-nomy News Room

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October 23, 2024

Introducing Virtual Lobby 3.2.0: The Future of Appointment Scheduling and Queue Management

Virtual Lobby 3.2.0 simplifies scheduling and queue management with virtual waiting rooms, secure check-ins, and no-show reduction—enhancing customer experience across industries.
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September 3, 2024

Cubu Launches Agent Attendance and Real-Time Monitoring Update

Cubu introduces significant enhancements to its appointment booking and queue management platform. This update improves agent attendance tracking, real-time monitoring, and overall user experience.
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July 23, 2024

Enhancing Data Security in Customer Journey Management with GDPR & HIPAA Compliance

Q-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.
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July 17, 2024

Q-nomy Unveils Q-Flow 6.4: The Future of Appointment Scheduling and Queue Management

We're excited to announce the release of Q-Flow 6.4, our latest upgrade to the customer journey management software.
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May 15, 2024

Scotiabank Launches New Appointment Feature in Mobile Banking App

Scotiabank has introduced a new Pre-Appointment and electronic ticket service through its Mobile Banking App. This tool aims to improve customer service and reduce waiting periods, hereby minimizing exposure to COVID-19.
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April 2, 2024

Q-Flow Wins at People & Computers' IT Awards

Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers' magazine IT Awards.
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March 5, 2024

Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey

Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.
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January 2, 2024

Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling

Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.
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December 12, 2023

Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference

Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.
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November 7, 2023

Q-nomy Adds Google Meet to its Q-Flow Software Integration Options

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.

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