Government

Q-nomy's software suite streamlines processes, elevates citizen experiences, and supports a digital-first model. Manage service centers, appointments, and queues with ease. Tailored for all government office sizes, our platform ensures seamless in-person and online access, reducing wait times and improving service delivery.

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Trusted by thousands of organizations

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Our Government Products
Revolutionize Public Services

Our innovative tools streamline processes, enhance citizen engagement, and improve service delivery. By leveraging advanced technology and data-driven insights, Q-nomy empowers government agencies to operate more efficiently, respond faster to community needs, and deliver exceptional public services.

Citizen-Centric Appointment Management for Government Institutions

Efficiently manage appointments in government institutions with our advanced scheduling software. Streamline booking processes, optimize resource allocation, and enhance service delivery for citizens.

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Queue Management for Government Service Agents

Ensure smooth and organized queues in government institutions with our robust management system. Minimize wait times, enforce protocols, and improve overall customer satisfaction

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Benefits for Government Agencies

With Q-nomy, government agencies can deliver faster, more effective public services, ensuring a higher level of satisfaction and trust within the community.

Improved Customer Experience

Q-nomy's solution streamlines processes and reduces wait times, resulting in an improved customer experience for citizens interacting with government offices.

Increased efficiency and productivity

Q-nomy's solution optimizes workflow and task management across multiple systems, streamlining processes and minimizing errors. This increases efficiency and reduces costs for government offices, allowing them to provide better service to citizens within their budget constraints.

Enhanced Service Delivery

Q-nomy's solution provides an omni-service approach to service delivery, allowing citizens to interact with government offices through multiple channels, including in-person, online, and via video, ensuring that their needs are met quickly and effectively.

Data Management and Reporting

Our solutions provide performance and service Q-nomy's solution provides comprehensive data management and reporting tools, enabling government offices to monitor and analyze service delivery metrics, identify areas for improvement, and make data-driven decisions to optimize operations.

Our clients' success stories

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Q-nomy News Room

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October 23, 2024

Introducing Virtual Lobby 3.2.0: The Future of Appointment Scheduling and Queue Management

Virtual Lobby 3.2.0 simplifies scheduling and queue management with virtual waiting rooms, secure check-ins, and no-show reduction—enhancing customer experience across industries.

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September 3, 2024

Cubu Launches Agent Attendance and Real-Time Monitoring Update

Cubu introduces significant enhancements to its appointment booking and queue management platform. This update improves agent attendance tracking, real-time monitoring, and overall user experience.

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July 23, 2024

Enhancing Data Security in Customer Journey Management with GDPR & HIPAA Compliance

Q-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.

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July 17, 2024

Q-nomy Unveils Q-Flow 6.4: The Future of Appointment Scheduling and Queue Management

We're excited to announce the release of Q-Flow 6.4, our latest upgrade to the customer journey management software.

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May 15, 2024

Scotiabank Launches New Appointment Feature in Mobile Banking App

Scotiabank has introduced a new Pre-Appointment and electronic ticket service through its Mobile Banking App. This tool aims to improve customer service and reduce waiting periods, hereby minimizing exposure to COVID-19.

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April 2, 2024

Q-Flow Wins at People & Computers' IT Awards

Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers' magazine IT Awards.

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March 5, 2024

Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey

Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.

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January 2, 2024

Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling

Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.

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December 12, 2023

Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference

Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.

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November 7, 2023

Q-nomy Adds Google Meet to its Q-Flow Software Integration Options

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.

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We help streamline your physical & digital customer journey

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Since 2002, Q-nomy has been developing, selling, and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy's vision is to make the most out of every customer's visit: more sales, greater customer satisfaction.

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