Expanding Possibilities: More Options for Avatar Queue Management

_{How do Avatars Spark Joy in Queuing System?}

Pediatric clinics present a unique challenge for patient experience management. There are all the standard requirements linked with assisting patients in navigating medical procedures, such as streamlining patient flow, reducing waiting-room anxiety, and ensuring transparency and communications. But then there's more, because we are dealing with children and their parents.

Q-Flow® offers children's clinics a unique flavor of customer experience: one that makes waiting for the doctor as pleasant as possible for both the young patients and their family members.

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_{Ever Imagined Avatars in Healthcare? Explore Q-nomy's Appointment Magic with Queue Management System Integration}

Q-nomy's concept of avatar queuing, powered by advanced appointment scheduling software and a cutting-edge queue management system, has made a significant impact. This unique solution represents the patient's place in line not by numbers or letters but by a lively cartoon figure – an "avatar." Aimed at enhancing the pediatric clinic experience, recent case studies reveal that this approach is not only appreciated by young patients but is equally embraced by the staff.

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_{End-to-End Patient Flow Management Solution}

While the front end of our pediatric clinics' solution is tailored to improving the experience of children and parents, at the back, it is all Q-Flow: the most robust and flexible patient flow management software. As a hospital or clinic manager, you are getting all of Q-Flow's benefits: complete control over the patient throughput; streamlined processes and reduced operating costs; and better engagement with patients, during and between visits.

Available Q-Flow modules include:

• Queue Management: more than just managing your waiting room, Q-Flow queue management provides you with service level reports, smart routing and more.
• Appointment Scheduling: from online/onsite booking to complete planning of multi-stage medical procedures involving multiple resources and staff.
• Interaction Management: connecting with the patients' families during and between visits, providing guidance and collecting necessary information.
• Process Management: facilitating care path and back-office automation workflows

Whether you choose to implement avatars or conventional patient journey management, Q‑Flow can support all kinds of healthcare services for children – GP, dentists, orthopedics, psychologists, and so on.